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Aquafresh RO Customer Care Number 8860-7070-40

Aquafresh RO Customer Care: A Comprehensive Guide

Having access to clean and safe drinking water is crucial for maintaining good health. Aquafresh RO water purifiers are a popular choice for many households in India, offering a convenient and effective way to remove impurities from tap water. However, like any appliance, these purifiers can encounter issues requiring assistance. This guide provides comprehensive information about Aquafresh RO customer care, including contact details, available support options, troubleshooting tips, and additional resources.

Contacting Aquafresh RO Customer Care:

  • Primary Phone Number: The primary customer care number for Aquafresh RO is 8860-7070-40. This number is operational from 10 AM to 7 PM, Monday to Saturday.
  • Alternative Phone Number: Additionally, some sources mention an alternative customer care number, 011-40453344. However, it's recommended to prioritize the primary number (8860-7070-40) for the latest and most reliable support.
  • Email: While email support isn't officially listed on the Aquafresh website, you can try contacting them through their email address,
  • However, response times might be slower compared to phone support.
  • WhatsApp: Aquafresh offers WhatsApp support for both customer care and service requests. You can send your queries or service requests to their WhatsApp number, 8860-7070-40.

Available Support Options:

  • Technical Support: Aquafresh customer care representatives can assist you with various technical issues related to your RO purifier. They can troubleshoot problems, guide you through basic maintenance procedures, and answer questions about specific functionalities.
  • Service Requests: If your RO purifier requires repair or service, you can contact customer care to schedule a service appointment. They will connect you with authorized service technicians who can diagnose and address the issue at your location.
  • Warranty Claims: If your RO purifier is under warranty and experiencing problems, customer care can guide you through the warranty claim process. They will provide necessary information and assist with submitting your claim.
  • General Inquiries: You can also contact customer care for general inquiries about Aquafresh RO products, features, specifications, or compatibility concerns.

Troubleshooting Tips Before Contacting Support:

Before reaching out to customer care, consider trying some basic troubleshooting steps to resolve the issue yourself:

  • Consult the user manual: The user manual provides valuable information about your specific RO purifier model, including troubleshooting tips for common problems.
  • Check the power supply: Ensure your RO purifier is properly plugged in and receiving power.
  • Verify water pressure: Inadequate water pressure can affect the performance of your RO purifier. Check if your water pressure meets the recommended range mentioned in the user manual.
  • Replace filters: Regularly changing filters according to the manufacturer's recommendations is crucial for optimal performance. Check if any filters need replacement and replace them promptly.
  • Reset the system: Some models might have a reset button that can help resolve minor glitches. Refer to the user manual for specific instructions.

Additional Resources:

  • Aquafresh Website: The official Aquafresh website ( offers limited information about their RO purifiers and customer support options. However, you might find user manuals and basic FAQs for some models.
  • Online Retailers: Online retailers selling Aquafresh RO purifiers might have product descriptions with troubleshooting tips or customer reviews that can provide insights into common issues and potential solutions.
  • Independent Review Websites: While official information might be scarce, independent review websites might offer user experiences and feedback that can shed light on common problems and potential solutions. However, approach such information with caution and prioritize official sources for reliable guidance.

Important Considerations:

  • Warranty: When contacting customer care for service or repairs, ensure your RO purifier is under warranty. Refer to your warranty card for details and coverage limitations.
  • Spare parts: If your warranty has expired, inquire about the availability and cost of spare parts before scheduling a service visit.
  • Authorized service providers: Always insist on using authorized service providers recommended by Aquafresh to ensure proper repairs and maintain warranty validity.


Aquafresh RO customer care provides various channels for you to access support and address issues with your water purifier. By utilizing the available contact methods, exploring troubleshooting tips, and considering additional resources, you can ensure your Aquafresh RO purifier functions optimally and provides clean and safe drinking water for your household. Remember, prioritizing timely maintenance, filter replacements, and seeking professional assistance when necessary can extend the lifespan and performance of your RO purifier.


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